All maintenance problems should be reported immediately through https://cscc.umn.edu/current-resident/maintenance-request/.
Username and password: fixit
There is no service charge for repairs that are the result of ordinary wear and tear. Please report small problems so that they do not to become big problems.
While CSCC does provide emergency maintenance service, it costs extra for the cooperative to do so. An emergency maintenance request call should only be made when property or people may be endangered (i.e. a plugged toilet is an emergency) if action is not taken at once. For after-hours emergency maintenance service, call (612) 378-0219.
When entering an apartment, maintenance personnel are not allowed to remove their shoes.
Do not flush anything down the toilet besides toilet paper and human waste. Even wipes that say “flushable” on the packaging are prone to getting stuck in the pipes, having the potential to back the system up, resulting in costly damages.
Additionally, sinks and bathtubs are not to be used as disposal units for garbage, hair, dental floss, toys or other such items. Any maintenance service required to repair the toilets, sinks, or bathtubs because items have been placed in them will be charged to the resident.
With the approval of CSCC Management via Paint Approval Forms (available at the CSCC Office or on the website) residents may paint their own apartment a different color. The apartment surfaces will need to be restored to their original color before move out, at the resident’s expense. You are not allowed to paint any woodwork, cupboards, window sills, ceiling, or the fire suppression system deco shields.
The University of Minnesota will not allow residents to make any alterations or additions to the apartment.
All sightings of rodents or bugs in apartments must be reported immediately, and if possible a sample brought to the CSCC Office. There is no cost to the resident to have an apartment treated for pests, except for the extermination of bedbugs. When an apartment has a problem, neighboring apartments may be treated as well to prevent the spread of any pests.
Pests, especially roaches, multiply and spread rapidly such that under no circumstances will CSCC management accept excuses for refusing to comply with extermination policies. Willful failure to report pests, failure to comply with the notice, or failure to keep the apartment in a manner that is clean and sanitary will result in eviction.
A clean and sanitary apartment is the best prevention against pests. The following measures should help reduce the opportunity that pests will infest an apartment:
- Dispose of food scraps in the garbage after use
- Wipe down counters after cooking is completed
- Dispose of household garbage daily
- Remove grease build-up on stove, countertops and/or cupboards
- Store grains and other bulk food items in air-tight containers
- Make sure the tops of paper boxes or plastic bags are closed tightly