Resident Resources

Resident Handbook

The Resident Handbook contains specific rules and policies for residents at CSCC. Make sure to review the resident handbook when you move-in to CSCC. 

Pay My Rent

When is rent due?

Rent is due on the first of each month, payable through the close of business 11:59PM on the fifth (5th) of each month.

How can I pay rent?

Rent can be paid online via your resident web access portal or with check or money order at the CSCC office during business hours.  After hours, checks may be dropped in the drop boxes located immediately outside of the CSCC office door or in the foyer of the CSCC Community Center.

Accepted forms of payment

  • ACH Transfer via Resident Web Access Portal
  • Debit Card via Resident Web Access Portal
  • Credit Card via Resident Web Access Portal
  • Personal Check
  • Cashier’s Check
  • Money Order

Late Fees & Nonpayment of Rent

  • Rent is considered late at 12:00 am on the 6th of each month, at that time a $25.00 late fee is applied to that month’s rent.
  • If rent is not paid by close of business on the 10th of each month, a hold will be place on your University record.
  • If rent is not paid at the close of the following month, payment and eviction will be sought through the Hennepin County Courts.

Maintenance Request

Standard Maintenance Request

When you experience a maintenance problem in your apartment (drippy faucet, electrical outlet, heat issue) please report as soon as possible through the Resident Web Portal.

Emergency Maintenance Request

If you have a maintenance emergency, where property or people may be endangered if action is not taken at once, call the maintenance emergency line. 612-378-0219

Connecting to Internet

CSCC provides the U of M Secure Internet connection, with an Ethernet port located in your unit. Wi-fi is also available complex wide.


The UMN’s high-speed ethernet access connects you to the university’s secure internet connection. The university requires hardwired devise to be registered with Network & Telecommunication Services (NTS) before they can receive a valid IP address.
Register Device


The university’s WiFi connection is shared by your devices along with your neighbors’ devices. If you experience problems with the WiFi service, it is most likely a neighbor using a router whose signals are interfering with the university’s signals. We ask CSCC residents to be respective of their neighbors and remove antennas to tone down the signal from a router.



  • CSCC has a contract with BDS to provide card-reader operated washers and dryers in each CSCC residential building.
  • The laundry cards can be purchased and refilled at the laundry card-reload machines located in the CSCC Community Center.
  • Your laundry room key will open the outer door to the CSCC Community Center giving you access to reload your laundry card via a credit card 24/7.
  • As so many people are sharing the washers and dryers it is important to be aware of your laundry, removing it promptly once the washer or dryer completes its cycle.

Coreway Cleaning

Stockholders are responsible for cleaning the coreway on a rotating basis, including vacuuming all carpeted areas, sweeping the sidewalk and entryway, sweeping and mopping the linoleum entryways, cleaning the windows, spot cleaning walls, removing old notices, and shoveling.

View the current coreway cleaning calendar 

View the 2024 Annual Calendar – Cleaning

Garbage, Recycle, and Compost

Garbage and recycle bins are located in each parking lot. Bulk items, appliances, and certain electronics may not be disposed of in the garbage bins. Contact our waste recovery provider, Aspen Waste Systems, to arrange a special pick up for these items. Make sure to follow the instructions posted on the recycling bin before disposing of your recyclable items. 

Composting is available at CSCC. The compost bin for household organics recycling is located in parking lot D. Registration is required for use. Learn more about the composting program and sign up online

Appliance Registration

All resident-owned appliances must be registered before use. View Our Forms

Effective July 1, 2022

Air-conditioner $30 per A/C per month
Dishwasher $10 per month
Large freezer/refrigerator (5+ cubic feet) $10 per month
Small freezer/refrigerator $6 per month


Public Safety

CSCC is served by the University of Minnesota Department of Public Safety. Residents are encouraged to report illegal activity to the department’s non-emergency number: 612-624-2677. Call 911 for emergencies. 

Residents can take advantage of other campus safety programs and partnerships. Visit the Department of Public Safety website for more information.  

Bicycle safety

As a student housing community located between university campuses, we are susceptible to bicycle theft. By properly locking your bicycle, you make CSCC safer for everyone.

  • Invest in a heavy duty U-Lock. Don’t use a chain or cable lock on it’s own. Secure the U-Lock and a secondary lock around the bike frame, both tires, and the bike rack.
  • We strongly encourage residents to store their bicycle inside their apartment. This is the safest place for storage. Bikes cannot be stored inside the inner coreway or storage room.
  • Save the serial number and a picture of your bicycle. Report a stolen bicycle to the Department of Public Safety.

Download Our App

Residents can pay rent and request maintenance with a new mobile app. 

  1. Search for the rmResident app on the App Store or Google Play
  2. Enter CSCC as the company code
  3. Log into the app with your same credentials as the resident portal

Winter Preparedness at CSCC

Winter season generally occurs from November 1 through March 31. Residents should take note of these winter preparations:

Snow Responsibilities

During your assigned cleaning week:

  • Shovel/sweep the entrance sidewalks if it snows less than one inch during their assigned cleaning week.
  • Sprinkle the sand-&-salt mixture from the red buckets on the entrance sidewalks to prevent slippery ice from forming.
  • Sometimes the sidewalk snow plow pushes a berm of snow into the entrance sidewalk. Residents are responsible for shoveling the snow berm on both sides of their coreway entrance walkways during their assigned cleaning week.
  • You will receive a $30 coreway fine if the snow berm has not been cleared at 9am on Tuesday morning during the cleaning evaluator’s inspection

Winter Parking Lots

  • Residents will be notified at least 24 hours of a full parking lot snow clearing. Vehicles not moved by the specified time –for whatever reason– will be fined $250 and potentially towed at the owner’s expense.
  • The “snowbird” lanes, are the northernmost row in parking lot C and the easternmost row in parking lot D. You do not need to move your car for snow removal in these lanes.
  • Do not park with your bumper over the sidewalk curb, or you’ll block sidewalk plows.
  • Visitors may only park in parking lots C and D with a CSCC visitors pass visible on the dashboard. Please register guests staying longer than 7 days.

Heat in your Apartment

  • The baseboard heaters use radiant heat; there is no forced air involved. Radiant heaters circulate hot water from the boiler system in each building.
  • The 1-5 knob on your living room heater controls the heat on the main floor. Townhomes have an additional 1-5 knob in the larger bedroom to control the heat upstairs. 1 is low and 5 is high on the heat setting knob.
  • Only the areas underneath your windows will give off heat. Furniture and large objects should be moved away from these areas so the heat can circulate in your apartment.
  • Leaving a window open is wasteful of the co-op’s resources and has the potential to damage the radiator pipes. It is a maintenance emergency if a resident is not at home and a window is left open during the winter.

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